Systems Engineer

Essential Responsibilities Manage overall customer experience. Be the face of the company to our customers, acting as an extension of the customer's team. You will manage communications and help set t...

Systems Engineer

3 September 11:28 PM

Company: Robert Half International

Location: Richmond County, Virginia

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Description

Essential Responsibilities Manage overall customer experience. Be the face of the company to our customers, acting as an extension of the customer's team. You will manage communications and help set the strategic direction of the customer's IT environment. Serve as a point of escalation for incoming tickets related to your assigned customers (only if unresolved by Tier 3 help desk techs). Project execution, quality review, and close-out for assigned customer accounts. Provide technical review a… View full job description

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